100% uptime guarantee with duplicated infrastructure, additional API endpoints, and 24/7 priority support. Triple-layer redundancy ensures your mission-critical applications never go down.
Duplicated infrastructure and guaranteed uptime for applications that cannot afford downtime
Guaranteed 100% availability with financial penalties if we fail to deliver. No excuses, no exceptions.
Separate servers and endpoints completely duplicated from standard service for maximum reliability.
Direct line to senior engineers. Response within 15 minutes for critical issues, 24/7/365.
Proactive monitoring with instant alerts. We identify and resolve issues before they impact you.
Multi-region redundancy with automatic failover. If one datacenter goes down, traffic seamlessly switches.
Personal account manager who understands your business and ensures your needs are always met.
Add Enterprise SLA to ANY credit pack - monthly or annual. Get 100% uptime guarantee, duplicated infrastructure, and 24/7 priority support for a simple flat fee.
Works with ANY credit pack
Simply add Enterprise SLA to any existing or new credit pack. Buy credits as you normally would (monthly or annual), then add Enterprise SLA for just £99+VAT/month or save £189 with our annual plan at £999+VAT/year. It's that simple!
Any monthly or annual credit pack
£99/month or £999/year
100% uptime & 24/7 support
With financial penalties if we fail
Separate from standard service
15-minute response SLA
Multi-region redundancy
Dedicated support contact
Business performance analysis
Important Note:
Compare our service levels
| Feature | Standard Service | Enterprise SLA |
|---|---|---|
| Uptime Guarantee | 99.9% | 100% |
| Financial Penalties for Downtime | ||
| Automatic Primary Failover | ||
| Separate API Endpoints | ||
| Support Hours | Business hours | 24/7/365 |
| Priority Support | ||
| Response Time SLA | Best effort | 15 minutes |
| Direct Engineering Access | ||
| Dedicated Account Manager | ||
| Real-Time Monitoring Alerts | ||
| Multi-Region Failover | Single region | Automatic |
| Quarterly Business Reviews |
Industries and applications that require absolute reliability
Banks, payment processors, and fintech platforms that require guaranteed uptime for regulatory compliance.
High-volume online retailers where every minute of downtime translates to lost revenue.
Critical healthcare applications where address validation supports patient care and emergency services.
Shipping and delivery services where accurate addressing is critical to operations.
Contact our sales team to discuss your requirements and set up your Enterprise SLA service.
Get Enterprise SLA